ITMAN Support

Topics (English) => Genaral information => Topic started by: Support on April 01, 2016, 01:24:45 PM

Title: Journal and ledger not in balance
Post by: Support on April 01, 2016, 01:24:45 PM
Problem
The journal and the general ledger are not balanced.

Cause
A difference in the balance of the journal and ledger is the result of an employee for which mutations are entered (eg deductions), but this employee is not processed.

Solution
- Find the employee using the report "Overviews" > "Unprocessed mutations".
- If the employee is no longer active: Remove the entered mutations.
- If the employee is active: Process the employee.