Problem
When you start Payroll4, AIB, or AWB you receive the following error message:
(https://www.itman-nv.com/forum/images/kb5002121.png)
Cause
The problem is caused by a faulty security update from Microsoft (KB5002121).
Solution
Remove the faulty update from Windows:
1) Press simultaneously on the Windows key + I on your keyboard to open Settings.
(https://www.itman-nv.com/forum/images/kb5002121-0.jpg)
2) Scroll down and click on Update & Security or Windows Update
Windows 10
(https://www.itman-nv.com/forum/images/kb5002121-1.png)
Windows 11
(https://www.itman-nv.com/forum/images/kb5002121-1b.png)
3) Click on View update history
Windows 10
(https://www.itman-nv.com/forum/images/kb5002121-2.png)
Windows 11
(https://www.itman-nv.com/forum/images/kb5002121-2b.png)
4) Click on Uninstall updates
Windows 10
(https://www.itman-nv.com/forum/images/kb5002121-3.png)
Windows 11
(https://www.itman-nv.com/forum/images/kb5002121-3b.png)
5) Type kb5002121 in the seach box and double-click on the faulty update
(https://www.itman-nv.com/forum/images/kb5002121-4.png)
6) Click on Uninstall
(https://www.itman-nv.com/forum/images/kb5002121-5.png)
7) Click on OK
(https://www.itman-nv.com/forum/images/kb5002121-6.png)