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[Support]

Problem

You are unable to create a backup.

Cause

Your antivirus blocked a file during installation or update.

Solution

1) Update your antivirus program.
See also: https://support.avast.com/en-us/article/update-antivirus/

2) Download and reinstall the Payroll4 update via this link:
https://www.itman-nv.com/en/update/p4a (Payroll 4 Aruba)
https://www.itman-nv.com/en/update/p4b (Payroll 4 BES)
https://www.itman-nv.com/en/update/p4c (Payroll 4 Curacao)
https://www.itman-nv.com/en/update/p4s (Payroll 4 SXM)